Trying another reboot, but have retreated to the desktop. Then Firefox became Not Responding and stayed that way. I rebooted and started to report all this here. She kindly gave me the key to disabling the touchpad, and we parted company. Finally ran hardware diagnostic, no problems, looked around some more and told me she could fix the problem for $110, or do a year's additional warranty for $240.
First she couldn't see the cursor at all. Cursor was iffy in operation.Ĭalled up Dell. (The touchpad, BTW, was now working again).īlue 'thinking' circle appeared permanently with the cursor.
It booted up and began behaving erratically. It stuck in the reboot, saying there was a problem, and should it fix itself by returning to a previous working status.įirst I told it no, and it came back to the same place. I said to myself, let's just try uninstalling the touchpad and then see if I can get back in there and reinstall it using the touch screen on the laptop. Unable to explain why I did not arrive at this easy-to-find place each time I wanted to turn the thing off.
